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Frequently ASKED QUESTIONS
So the free sample is really a sample of my actual invitation?
You design and we will print it! You will receive your entire wedding invitation suite on the paper that you want, an actual production proof as you selected online.
What’s the smallest quantity I can order?
The heart of a wedding is having friends and family surrounding you! Whether yours is an intimate event or a memory for all generations, the minimum order quantity is one of any given item.
Please note that address labels are sold in sets of 21 and seals are sold in sets of 24 and the minimum quantity is one set.
What’s the largest quantity I can order?
How many friends and family DO you have? Whether you need 1 or 1,000 we are ready to help. For most suite components, the price is reduced after quantities of 11, 25, 50, 100, 150, 250 and 350
How quickly can I get my invitations? Do you handle rushes?
An average order will take between 10-20 days depending upon size of order, complexity of items selected, and the mailing distance from our production facility in Pennsylvania.
Yes, we can handle your rush order for just $29.99. On average your order will arrive up to 5 days sooner depending on the complexity of your order.
Yes, we can handle your rush order for just $29.99. On average your order will arrive up to 5 days sooner depending on the complexity of your order.
What if there’s a mistake on my proof?
While we do our best to catch any errors prior to printing, the final proofing is the client’s responsibility. You have until the end of the next business day to make any changes before the order is sent for processing.
Can I supply my own charms?
We offer a large variety of charms and believe you will find one to your liking. We cannot assume the responsibility for supplied charms in production. You are certainly free to add your own charm and attach them as you wish after you receive your invitations.
Do you assemble the invitations?
Yes, we can assemble your invitations for a fee. Also your Or your invitation suites arrive ready for assembly. Many brides–and grooms too–enjoy an assembly party with the members of the bridal party. The invitations are easy to assemble!
Do you address the invitations?
We can address the envelopes for you for an additional fee of $0.49 per envelope.
What’s your cancellation policy?
An order may be changed or cancelled by the end of the next business day after placing an order. After the next end of business day, cancellations and refunds will not be accepted.
Examples of Cancellation Policy:
Order placed by noon on Monday may be changed or cancelled by end of day Tuesday.
Order placed over the weekend may be changed or cancelled by the end of business on Monday.